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Welcome to Skistart.com - Your skistore on the Internet

Customer satisaction guarantee

 

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The law gives you as a client the right to cancel your order within only 14 days, thats too little by the law we think!
We at Skistart.com see it as a natural step in our focus on customer satisfaction, to offer more than what the law offers!

We at Skistart.com are so sure that we're doing a great job and sell products with great quality so that you will be satisfied! Therefore, we now introduce:

  • 90 days money back warranty
  • 90 days right to change your product
  • 90 days return policy
  • 90 days customer satisfaction guarantee

This is on EVERYTHING that we sell!

What does this mean for you as a customer?

With money back / right to change / return policy at Skistart.com means that you as a customer can within 90 days:

  • Change your product to something else
  • Test your product indoors at home and change or cancel your order
  • Cancel your order and get full money back

Customer satisaction guarantee also gives you the right to:

  • Test the product in its proper climate for up to 90 days!

"The proper climate" can for example be:

  • To go with your cross-country skis out in the tracks!
  • Run/walk with your new shoes outdoors!
  • Use your skiboots during training/race to be sure that they are right for you!
  • Use your poles during training or race!

Customer satisfaction guarantee means the right to change to a new product within 90 days. innebär byte till ny produkt inom 90 dagar, any difference is payed by the customer.

Customer satisaction guarantee does not give you the chance to cancel the order or get money back, only change to a new product.

If for any reason you do not feel 100% satisfied, contact us and we will help you with a return / exchange and ensures that you will be 100% satisfied!